» Troubleshooting » You Cannot Install the Printer Driver
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You Cannot Install the Printer Driver
NOTE
For Macintosh users
This section describes the procedure for Windows as an example.
For details on the procedure for Macintosh, see "Driver Guide."
If a symptom that is not indicated in this section occurs, see "Chapter 6 Troubleshooting" in Driver Guide.
For details on the procedure for displaying "Driver Guide", see "Viewing the Driver Guide."
If a problem occurs during the installation
Select a problem during the installation from any of the following.
Connection with a USB cable
"The Printer Is Not Recognized Automatically"
Connection with a LAN cable
"The Printer Cannot Be Searched for (Auto Setup)"
Connection via the print server
(Client)
"The Print Server for Connection Cannot Be Found"
"The Shared Printer Cannot Be Accessed"
If the printer driver is not installed properly
Perform the following procedure.
Solution 1
Install the printer driver again.
For details on the procedure for uninstalling or installing the printer driver, see "Printer Driver Installation Guide."
For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation."
Solution 2
(Only when connecting with USB)
Uninstall the USB class driver, and then install the printer driver again.
For details on the procedure for uninstalling the USB class driver and installing the printer driver, see "Printer Driver Installation Guide."
For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation."
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