|
|
|
|---|
|
Error Message
|
Cause
|
Remedy
|
|
|
Display
|
Remote UI,Network Status Print
|
||
|
POP3 Server Connection Error
|
Could not connect to the POP3 server when printing e-mails.
|
Check the following points.
Whether the following settings in the [Network] page in the Remote UI are correct
[POP3 Server Name] and [POP3 Server Port Number] in [E-Mail Print Settings]
DNS in [TCP/IP Settings]
Whether the POP3 server and the DNS server are operating properly
|
|
|
POP3 Server User Name Error
|
Failed to authenticate the user name in the POP3 server when printing e-mails.
|
Check the following points.
Whether the setting for [POP3 User Name] in [E-Mail Print Settings] in the [Network] page in the Remote UI is correct
Whether the user name is registered in the POP3 server properly
|
|
|
POP3 Server Password Error
|
Failed to authenticate the password in the POP3 server when printing e-mails.
|
Check the following points.
Whether the setting for [POP3 Password] in [E-Mail Print Settings] in the [Network] page in the Remote UI is correct
Whether the password is registered in the POP3 server properly
|
|
|
POP3 Server UIDL Error
|
Could not connect to the POP3 server when printing e-mails, because the server does not support the UIDL command.
|
Use a POP3 server that supports UIDL.
|
|
|
E-mail access error.
|
-
|
The printer could not connect to the POP3 server because an error had occurred in its hard disk.
|
Clear the hard disk error on the POP3 server.
|
|
Error Code
|
Cause
|
Remedy
|
|
407
|
The connection to the POP server was disconnected.
|
Consult your network administrator.
If errors occur many times on the same e-mail data, check if the e-mail data is normal.
|
|
Could not receive data of 1 Kbyte (1024 byte) for 10 minutes while receiving e-mails.
|
||
|
408
|
The response <ERR> was returned from the POP server.
|
Consult your network administrator.
|
|
412
|
Could not receive data of 1 Kbyte (1024 byte) for 10 minutes while receiving e-mails.
|
Consult your network administrator.
If errors occur many times on the same e-mail data, check if the e-mail data is normal.
|
|
413
|
The IP address of the SMTP server is restricted to print in [IP Address Filter].
|
Consult your network administrator.
|
|
414
|
An e-mail being printed was canceled on the sending side.
|
To print the e-mail, send it again.
|
|
420
|
The size of the e-mail data exceeded 1.5 GB.
|
Reduce the size of the e-mail data to 1.5 GB or less.
|
|
421
|
The size of the e-mail text exceeded 25 MB.
|
Reduce the amount of the e-mail text.
|
|
422
|
The size of the attached files exceeded 100 MB.
|
Reduce the size of the attached files to 100 MB or less.
|
|
423
|
An attached file in an unsupported format was sent.
|
Change the format of the attached file into TIFF or JPEG.
|
|
424
|
The number of the attached files exceeded 14.
|
Reduce the number of the attached files to 14 or less.
|
|
430
|
An e-mail in which [From] is blank was sent.
|
Enter a name in [From].
|
|
431
|
Received a divided mail.
|
Apply the following remedies to send the e-mail so that it is not divided.
Reducing the size of the e-mail to be sent (Reducing it to the size which cannot be divided).
Specifying the application settings so that the e-mail is sent without being divided.
|
|
An e-mail which included unsupported encoding or character encoding was sent.
|
Change the encoding or character encoding into that supported by this printer.
|
|
|
Received a mail of an unsupported type (message type).
|
Change the content type into any one of the following types that are supported by this printer.
text/plain
image/jpeg
image/tiff
image/tiff-fx
application/octet-stream
|
|
|
Received an unsupported multipart mail.
|
Change the content type of the multipart mail into any one of the following types that are supported by this printer.
multipart/mixed
multipart/parallel
multipart/alternative
If the mail is nested, the mail is supported only when "multipart/alternative" is nested in "multipart/mixed."
|
|
|
432
|
Invalid data was sent.
|
Check if the sent e-mail data is normal.
|
|
433
|
An e-mail in HTML format was sent.
|
This printer does not support e-mails in HTML format.
|
|
434
|
The e-mail does not contain a text.
|
Enter the text.
|
|
440
|
The job was canceled for some reason.
|
Send the e-mail again.
|
|
441
|
An error has occurred during the process.
|
Send the e-mail again.
|
|
499
|
An error has occurred in the printer.
|
|