Residual Images Appear on Non-printed Areas

Perform one of the following solutions according to the cause.

<Cause 1> Appropriate paper is not being used.

Solution

Replace the paper with that which can be used with this printer.

<Cause 2> Depending on the paper type or the operating environment (high humidity or high temperature environment), residual images may appear on non-printed areas.

Solution

Perform the following procedure in the printer driver.

Display the [Paper Source] sheet.

Set [Paper Type] to one of the following settings.

Currently Selected Setting	Setting to be Selected
[Plain Paper L]	[Plain Paper L2]
[Plain Paper]	[Plain Paper L]
[Heavy Paper 1]	[Plain Paper]
[Heavy Paper 2]	[Heavy Paper 1]
[Heavy Paper 3]	[Heavy Paper 2]
[Envelope H]	[Envelope]
[Coated Paper 2]	[Coated Paper 1]
[Coated Paper 3]	[Coated Paper 2]
[Coated Paper 4]	[Coated Paper 3]

If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.

<Cause 3> The drum in the toner cartridge is deteriorated.

Solution

Replace the toner cartridge with a new one.

"Toner Cartridge Replacement"